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| Z vašo ponudbo in kvaliteto storitev sem zelo zadovoljen, sem namreč v preteklem letu kupoval nekatere vstopnice preko vašega podjetja, vse je teklo tako kot mora. Super se tako naprej! |
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| Ob tej priliki se vam še 1x zahvaljujem za telefonsko pomoč in pa seveda tako hitro dostavo (naročilo v petek dop., dostava v soboto dopoldan). |
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Mnenje od Andrea Restivo - Italy |
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I'm enthusiastically satisfied! And I mean it.
Really, it's not common to find your courtesy, quickness of reply, indeed find someone who replies to emails in your business...but then again, I may be biased because the model I have in mind is the Italian one, which is awful and I'd say the worst in Europe.
I dealt for concert tickets with agencies from many Countries apart from Italy: Spain, France, Germany, Austria, Norway, Sweden, UK; Finland, Denmark...and believe me, Italy is really the worst, both for service and for facilities, with server for online sale that crash every minute and 3 years after they still crash (U2 tickets sale was a huge fiasco for example...). Plus, they don't even reply to customers problems, so you can understand that finding someone so kind and quick to reply to you, as you did, and works with you to find ways to solve problems that may arise, well...I'm very very satisfied with your services.
If I can give you a suggestion, I foresee that more and more artists will begin playing dates in Slovenia, big artists, or at least more and more attention will be placed also abroad on such events than it has been so far, so I reckon that your market could develop a lot and maybe overcome territorial borders. In light of this, I think that you may want to improve your website, which looks really good but although menus are translated, the contents are still mainly in Slovenian. I managed to understand a bit because I speak a little bit of Czech...it's very different but you go a bit by ear and you can find your way around (vstopnice...vstup is entrance in Czech, for example...). And, also about credit cards, indeed many customers use VISA cards :)...I don't have exact statistics but I'd guess it's about half and half using VISA and Mastercard, so a way to also accept VISA would be advisable.
But I'm glad we could overcome this problem ourselves :)
In the future with many more requests however, you may be all the time busy in replying to emails though :)
I hope it helps.
Best regards until next time (...and I hope also Bruce Springsteen will be playing in Ljubljana, so that I can turn to you once more)
Andrea |
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| Moje želje so bile za vas delo.........upam, da bo tudi v novem letu ki je pred nami, uresničena kakšna majhna želja, moja ali mogoče od koga drugega
.........in takrat bodo tudi vaše uresničene........
Še veliko uspeha pri delu in osebne sreče vam želi
Nataša |
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| Vsekakor smo pri naši hiši zelo zadovoljni z vašim servisom, kar potrjujejo tudi nakupi vstopnic pri vas, pa lepo se imejte !
Tatjana |
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| Tale stran je odlično pripravljena na vse možne načine! Na tej strani lahko najde� vse kar hočeš, in zelo sem vesel da ima Slovenija tako spletno stran. Želim si še več takšnih spletnih straneh. |
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| Ste pa res carji in res naredite to, kar obljubljate!
lp |
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| Haj. Vsem vam, na "oni strani" želim v novem letu obilo osebne sreče vsakemu posebej in uspehov. Hvala za vse koncerte, ki sem jih obiskala z "vašimi vstopnicami". Srečno!
P. S. In hvala (čeprav malo kasno) za majčko. |
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| Zelo ste v redu in vedno ko hočem obiskati kakšno prireditev, vedno pogledam za nakup kart pri vas! |
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| Najlepša hvala za pomoc. Ker ste izredno prijazni, sem vas priporocila naprej....
Hvala še enkrat in lep pozdrav,
Urša |
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Dear Gregor, I have received my tickets, thank you so much, excellent service....compliments for your agency..... I dont know if you received my other e-mails that I sent to you, but no problem. i will resolver it in a diffrent matter.....
once again thank-you for you kind help. compliments for your agency.
best regards
Laura Hoffman
Milan Italy |
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| moj prvi stik z vaso spletno stranjo in usluzbenko, ki mi je pomagala pri narocilo je vec kot odličen. prijaznost, prijaznost in samo prijaznost,.. ustrezljivost,...to cenim . kr tako naprej. lp |
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| "FANTASTIC CUSTOMER SERVICE FROM ALL CONCERNED ... NOTHING WAS TOO MUCH TROUBLE FOR THESE GUYS UNTIL MY CUSTOMER QUERY WAS COMPLETELY SATISFIED ... CANNOT PRIASE THEIR POSITIVE ATTITUDE, FRIENDLINESS AND WILLINGNESS TO HELP ENOUGH! JOHN - GLASGOW, SCOTLAND" |
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| Ta nacin nakupa preko spletne strani mi je zelo vsec, saj je zelo enostavno! |
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| ne bi grajala, ne bi komentirala, lahko pa povem, da mi vasa obvestila o predstojecih koncertih prav pridejo, med drugim lahko dodam se to, da mi je vsec vas nacin obvescanja. |
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| Lepo bi se vam rad zahvalil, ker ste mi omogočili ogled fantastičnega koncerta skupine skupine Bijelo dugme v Zagrebu. Prepričan sem, da se vam bom prej ali slej ponovno pridružil. |
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| Prijetno presenečena moram priznati !!! Včeraj naročila vstopnico, pa jo imam danes že v roki :))))) Nisem si mislila....res POHVALNO !!!!! Najlepša hvala ! |
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| Želel sem vas le pohvaliti glede nove oblike, ki jo imate na spletni strani! Pohvale vredno! |
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| Kar se tiče vaše spletne strani, moram priznati da je prej nisem poznala in da mi je bila všeč, saj za nekoga kot sem jaz, ki je prvič si želel kupiti kaj preko računalnika, je ta stran zelo pregledna in enostavna za uporabo |
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| Your service was exellent 10/10.and i would gladly do buisness with u again
regards
Michael Buchanan - Ireland |
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| z vašo pomočjo sem preživela enega lepših (in najbolj vročih:)) dni v svojem lajfu...na koncertu Robbija Williamsa v Budimpešti. Fantastičen koncert, krasna družba, odlična organizacija. Hvala, se priporočamo še kdaj:)
Lp
Petra |
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| Imela sem probleme za nakup karte toda vaša sodelavka (Vstopnice.com Ljubljana - MSN) na on line pomoči mi je fuuul pomagala..tako da super ste! |
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Košarica  |
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| 0 vstopnic |
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Mnenja strank |
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Slovenija
